Returns & Exchanges

Thanks for shopping at H.A.R.T

All products supplied by Holistic Alternative Remedies & Therapies LTD are of the highest quality.


Please order a smaller quantity before purchasing as we do not accept returns on opened products for any reason.

 

Note that seasonal temperatures can change the smell, texture and colour of natural products.

 

While smaller sizes can give you a general idea of what a larger size will be like sometimes there can be slight differences. Other issues that do not warrant a return are colour or scent variations.

 

Natural ingredients may slightly vary time to time and thus a received product can have slight variations.


If you are not entirely satisfied with your purchase, we're here to help.

Returns

 

You have 14 calendar days to return an item from the date you received it.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging.

 

Your item needs to have the receipt or proof of purchase.

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your original method of payment.

 

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

 

If you have any questions on how to return your item to us, contact us.